Why 73% of People Trust ChatGPT More Than Google — And What That Means for Your Business
A recent HubSpot x Statista report found that 73% of AI users now trust ChatGPT’s answers more than Google search results.
That stat should make every business owner stop and think.
If you’re still relying on SEO or paid ads to get found, there’s a growing chance you’re not being seen at all.
Why? Because ChatGPT is quickly becoming the new front door to customer journeys.
The Problem: AI Doesn’t Offer Options. It Offers One Answer.
When someone asks ChatGPT:
- “Who’s the best family lawyer near me?”
- “Best accountant for small business?”
…it doesn’t list ten names.
It gives one.
If your business isn’t showing up, you’re invisible.
The Solution: Teach ChatGPT to Recognise You
Unlike Google, ChatGPT doesn’t crawl websites the same way. It relies on:
✅ Brand mentions
✅ Structured authority
✅ Verified content patterns
We’ve been testing this for months — and we’ve compiled everything that works into an internal SOP at Disrupta.
Want the SOP?
Contact us now and we’ll send it to you.
It’s the framework we use to help our clients become the answer when ChatGPT is asked who to trust.